Automate Public Services with AI Solutions

Modern public services require modernization, and the implementation of artificial intelligence can significantly enhance their quality. Automating workflows, unifying systems, and providing real-time insights can help serve citizens faster, more securely, and at a lower cost.

With the North platform, data can be processed effectively to provide contextually relevant answers grounded in institutional data. This allows for quick document drafting, summary generation, and the creation of custom tables and charts.

Utilizing AI agents for searching, reasoning, and acting on data will greatly accelerate work, enhancing citizen experiences and reducing administrative overhead. The North platform unifies public web sources and agency records, ensuring accurate responses in seconds.

Automation simplifies the verification of benefits eligibility, tracking deadlines and forms, as well as summarizing new legislation to highlight its impact on various districts and programs. AI agents can assist in managing cases, reducing backlogs and response times.

Furthermore, the platform enables data extraction from emails, voicemails, and web forms, standardizing records. This also includes detecting and merging duplicate constituent records, allowing for case ownership assignment with defined SLAs.

Automating inter-agency tasks and monitoring local information sources ensures timely responses to incidents. The platform aggregates data on weather, traffic, and social media, creating a unified operational picture.

With advanced models, Cohere offers powerful tools for deploying AI in public sector institutions, ensuring security and compliance. This allows for tailoring solutions to the unique data and infrastructure of each client, maximizing their effectiveness.